Everything here reaches a person, not a ticket queue. We answer within a few days, and sooner if something is wrong.
Where we reply. Nothing else.
If something is broken, tell us what you were doing when it happened.
We keep your name, email, and message so we can answer and so we can see what people are asking about. Nothing else, and we never sell or share it. Privacy policy.
Most questions are already answered there, and you will not have to wait for us.
Help and guidesUse the Something is wrong button on any page instead. It sends what actually failed, which finds it far faster than a description can.
Choose somebody's safety above and we look at it the same day. If somebody is in immediate danger, contact your local emergency services first. We are not one.